Arun Estates – Douglas Allen

📅Start date: ASAP

Salary: £28,250

📍Location: Rochford, Essex

Work Pattern: Monday to Friday 9.00 – 17.30 (some flexibility considered)

🎁Benefits: 33 days paid Holiday (plus an extra day off for your birthday!), Pension, Life Insurance, Employee Assistance scheme, Company Rewards and Incentives 

Life’s journey is full of exciting chapters and none so much as starting a career with Arun Estates (known locally as Douglas Allen), the largest independent estate agency group in the South-East of England and the parent company for over 100 branches under 4 different brand names. 🌍

Our welcoming Customer/Business Support and Compliance department are seeking a candidate to join our small and friendly team. This varied and stimulating role needs a flexible and enquiring mind, a high degree of focus, diligence and accuracy and a positive approach when speaking to customers and colleagues alike. 🗣️

What does it involve?

✅Maintaining high standards through checking that customer due diligence and enhanced due diligence has been fully completed to comply with Anti-Money Laundering regulations, using both database reports and manual processes

✅Discussing concerns and high-risk situations with senior colleagues.

Assisting the department with additional compliance and administration processes and related business needs as required

✅Answering calls in a calm, friendly and helpful manner

The role requires:

☑️An ability to work at pace and prioritise workload whilst maintaining excellent attention to detail and accuracy

A logical, open and inquisitive mind to establish facts and communicate concerns clearly and concisely  

☑️Navigating internal and external databases with ease and speed, following initial training

A flexible, enthusiastic approach to support changing priorities within the department

☑️Good communication skills with a helpful and positive attitude towards customers and colleagues

Previous experience in a compliant focused role preferred

We are looking for someone to start immediately and look forward to hearing from you. 📞

IND5