At Arun Estates, we’ve always believed that outstanding customer service starts with investing in our people. That’s why we’re proud to be the only estate agent in England accredited as a Propertymark Qualifications centre — giving our agents the opportunity to gain respected, industry-recognised qualifications without having to go to an external provider.
What is Propertymark?
Propertymark is the UK’s leading professional body for the property sector. Propertymark Qualifications provide formal training and nationally recognised awards (such as Level 2 and Level 3 in The Sales of Residential Property) designed to raise professional standards across the industry. Their mission is to ensure agents have the knowledge, skills and ethical grounding to deliver the very best service to customers in every aspect of the work, from legislation and compliance to customer care and best practice.
Why It Matters for Arun Estates
By becoming an accredited centre in March 2023, we can deliver these qualifications in-house, blending external industry standards with our own award-winning training programmes.
Our trainers have completed the exams themselves, so they know first-hand what it feels like to go through the process and are there to provide hands-on guidance and support to our agents throughout their journey,
This means:
Our people can achieve qualifications while working, with support from our dedicated training team
We’re raising the bar in professional development, preparing for potential future regulation of estate agency
Customers can be confident they’re working with agents who are qualified, compliant, and committed to excellence
As recognised Investors in People Gold employers, we’re passionate about giving our teams opportunities to grow. Partnering with Propertymark and embedding qualifications into our training is another way we ensure our agents are among the best trained in the country — delivering not just property transactions, but trusted advice and exceptional service.
"I'm proud to have received my Propertymark Qualifications Level 2 Award in Introduction to Sale of Residential Property, completed through the support of Cubitt & West. I'm especially grateful to my Operational Director, for giving me the opportunity to take on this course. The qualification has given me a deeper understanding of the industry and strengthened my knowledge to better support clients and grow in my role as an estate agent.”
– Zofia
“It was great to work with Danielle and the training department at Wards to achieve my Propertymark Qualifications Level 2 Award. Although there was most definitely some difficult modules, I felt confident when it came to completing the actual examples. I am very grateful to be given this opportunity to be able to achieve this qualification with Wards and moving forward I am looking forward to achieve my Level 3!”
– Logan
