Mortgage Matters - Wards of Kent

Start Date: ASAP

Basic Salary: £25,000

Location: Medway

Hours: Monday to Friday 8:30am to 4:30pm

Benefits: 33 days paid Holiday (Plus an additional day off for your birthday), Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme, Free onsite parking, Sponsorship for charitable entry events 

🦉 At Mortgage Matters and Arun Estates (our parent company) we need people who genuinely enjoy helping people and want to do a great job, day in day out.  

A mortgage is probably the most expensive cost any of us will bear. That is why we pride ourselves on giving our mortgage customers the best advice and service possible and a vital part of this is making sure that their mortgage applications are accurate and supported by all the correct details. You will enjoy being relied upon to do a great job and make a difference. 

You will be working in a centralised team of compliance professionals under our mortgage services brand, Mortgage Matters. 

🔍 What will you do every day?

Review and audit sales files for compliance

Conduct customer care calls

Identify and rectify discrepancies in applications

Ensure all applications are compliant and up-to-date

Provide remote support to estate agency branch Mortgage Advisors

Identify trends and recommend related training needs 

✅ What will you offer us?

Attention to detail

Good communication skills

Self-motivation

A desire to take accountability and responsibility and recognise the importance of your role

The ability to prioritise your work

A great work ethic and focus

Tenacity

An understanding of the Mortgage Industry (advantageous although not essential)

Don’t delay in applying, if this sounds just the job for you! 🦉

IND5