Wards of Kent

The Package:

Start Date: ASAP

Basic Salary: Circa £25,000 💰

On Target Earnings: £35,000 (uncapped)

Work Pattern: Monday to Friday 08-30am to 5-30pm

Benefits: 33 days paid Holiday, plus a day off for your birthday 🎉, Pension, Life Insurance, Company Rewards and Incentives 🏆, Employee Assistance Scheme, Structured Career Path, Paid entry fees for charitable events 💖

This is a great opening to really get some hands on, practical experience and start your career in the mortgage business! We could see that, within time the progression of becoming a qualified MA, sponsored, and supported by us, would really be there for the taking. 🚀

Working alongside one of our best Mortgage Advisors, you will support and manage our customer’s journey and conduct first chats (Fact Finds) to support their mortgage application.

Arun Estates has over 100 branches across the Southeast and our Mortgage services team, (Mortgage Matters Direct) is vital in providing our customers with additional services to help them move home. Locally known as Cubitt & West, we also incorporate Wards of Kent, Pittis on the Isle of Wight, and Douglas Allen in East London and Essex. 🏡

What will I be doing?

Conducting first appointments (Fact Finds) with our customers, building rapport and collating all details and requirements for their mortgage application

You will be providing a high level of administrative support while maintaining an excellent level of customer service to clients with the ability to provide regular updates and information

Liaising with our internal Customer Service Advisors, Lenders and team of solicitors to progress applications through to exchange and completion

Maintaining a compliant service in line with the Financial Services Authority and our obligations to/from clients under the Data Protection Act

Attending virtual morning sales meetings

What we’re looking for:  

Brilliant at making our customers feel valued and appreciated

Comfortable working to tight deadlines with an excellent eye for detail (spotting potential issues with applications is vital)

Hard working, persistent, determined and energetic

Professional and business-like

Good with computers and IT 

Why Join Us?

• 95% of our people enjoy their work 😊

• 95% share our company values 🤝

• 92% think the company is a great place to work 🏅

• 92% feel valued by their directors 💼

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