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IT End-User Systems Technician – Horsham

Job description

Cubitt & West (Arun Estates)

The Package:

💰 Competitive Salary (Dependent on Experience)

Work Pattern: 9am to 5.30 pm Monday to Friday (with 1 in 3 Saturdays which includes a standby rate and a higher rate if called out)

🚗 Additional Benefits: 33 days holiday + birthday off, pension, employee assistance scheme, and a structured career path with training opportunities.

What's in it for YOU?

💼 Become a vital part of our growing IT team – your expertise directly impacts our company's success!

📚 Ongoing training & professional development – we invest in your skills and certifications

💬 A company that values its people – join a collaborative team where your ideas are heard!

🔧 Variety and challenge – no two days are the same in this dynamic technical role! 

The Role: Solving complex IT problems and ensuring our end-users have seamless technology experiences.

💻 Provide advanced technical support – Diagnose and resolve complex issues.

🔍 Manage and maintain our Windows environment, PCs, laptops, and mobile devices running at peak performance!

🛠️ Install, configure, and troubleshoot our PC and laptop environment

📱 Support remote and on-site users across the Southeast of England.

The Person:

🔑 Technical Problem-Solver – You have 5-7 years of hands-on IT experience and can troubleshoot complex hardware issues.

🧠 Microsoft Environment Expert – You know Windows 10/11 inside and out and understand networking principles.

💬 Customer-Focused – You genuinely enjoy helping people and can explain technical concepts in user-friendly language.

Self-Motivated – You thrive in a fast-paced environment, can prioritise effectively, and take ownership of your work.

🚘 Mobile and Flexible – You have a valid driver's license and are comfortable traveling to support users at different locations.

If you're looking for a role where your technical skills can shine, where you can take charge of challenging problems, and make a huge impact on our organisation

IND5